Privacy Policy

1. Introduction

Rivosoft Technologies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rivosoft.tech or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other details you provide through our contact forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referral URLs collected via analytics tools.
• Cookies: Small data files stored on your device to enhance your browsing experience and remember preferences.
• Communications: Content of emails, chat messages, and meeting notes when you engage with our team.

3. How We Use Your Information

• To respond to enquiries and provide the services you've requested
• To send project updates, proposals, and relevant communications
• To improve our website and understand how visitors interact with it
• To comply with legal obligations
• To send marketing communications where you have given explicit consent

4. Cookies

We use essential cookies required for the website to function, analytics cookies (e.g. Google Analytics) to understand usage, and preference cookies to remember your dark mode setting. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, email) under strict data processing agreements. We may disclose data if required by law or to protect our rights.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is retained for 7 years for business record-keeping purposes.

7. Your Rights

Depending on your location, you may have the right to: access your personal data, correct inaccuracies, request deletion, object to processing, and data portability. To exercise these rights, contact us at privacy@rivosoft.tech.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

9. Contact Us

For privacy-related questions, contact our Data Protection Officer at: privacy@rivosoft.tech

Rivosoft Technologies, Indore, Madhya Pradesh, India